i am living in istanbul turkey.
i hv a e71. i gave it to the nokia (kvk) service because of a camera problem. i could take it back more than 30 days later, but have seen that the camera was still problematic!!! i had to leave it at the service the next day! isnt nokia testing the phones before giving itback to the customer??? finally nokia has accepted to change the phone with a new one, but it has been 2 weeks now!!! :confused:
i am not able to use my phone since 2.5 months now! :mad:
i am told by local nokia that they are waiting a new phone from abroad!!! there are so many phones at the stores, just take one back an give it to me, so simple to do, and make your customer happy!!! :mad:
this is absolutely a scandal! a real disaster and you are losing clients! i understand why nokia is declaring loses! i completely condamn this performance! i still wait for a new phone!
can you please contact nokia and do the necessary to clear this mess for good order sake!
phone imei no: 352924023416139
Monetary Loss: $600.